AI front office for HVAC

Every callanswered.No lead goes cold.

Fennyx answers your business phone day and night, handles emergencies safety-first and sends you every booking a minute later.

or call Ava’s demo line: +1 (830) 507-1491

Both reach Ava answering as a sample HVAC shop. Play one of your customers.

24/7
Overflow, nights, weekends
1st ring
Every call picked up
EN + ES
English and Spanish
~1 min
Summary in your inbox

Built for how your shop already runs

  • Call forwarding
  • Overflow and after-hours
  • English and Español
  • Gas and CO safety-first
  • Your open time windows
  • Summary email in about a minute
  • Call recordings
  • No repair prices quoted
  • Read-back on every booking

Why Fennyx

Missed calls are missed jobs.

Your phones ring hardest when your team can’t answer: in the summer heat, after six and on weekends. Every unanswered call is a customer dialing the next company.

Before

Calls ring out while you work

  • Calls go to voicemail when the line is busy.
  • After six and on weekends, nobody picks up.
  • Techs answer from attics and rooftops, mid-job.
  • Gas and no-AC calls wait for a callback.

After

Every call answered on the first ring

  • Overflow, after-hours and weekend calls go to Ava.
  • She books into your open windows and reads it back.
  • Gas and CO callers hear safety steps first.
  • Every call’s summary lands in your inbox in about a minute.

Ava answers like your best office person. She checks for emergencies, switches to Spanish, never quotes a repair price and sends you every booking a minute later.

What Ava handles

Every kind of call. Handled right.

01 / 06

No cooling, no heat

Ava asks how hot or cold it is and who’s at home, so a 94° house with an 81-year-old inside goes straight to your on-call tech. Everyone else gets your next open window.

  • Heat and cold triage
  • At-risk people checked
  • Your time windows

A voicemail box: “Leave your name and number after the tone.”

02 / 06

Gas and CO emergencies

Safety comes before any question: get everyone out, don’t flip switches, call 911 from outside. She never troubleshoots, and the call is flagged for your on-call tech.

  • Safety steps first
  • No troubleshooting
  • Flagged in seconds

A busy office line: rings out while the house fills with gas.

03 / 06

Spanish callers

When a caller speaks Spanish, the whole call switches, booking included. Your summary still arrives in English for your office.

  • Full call in Spanish
  • Booking included
  • English summary

A voicemail box: English only, and most callers hang up.

04 / 06

Replacement estimates

Price shoppers get no guesses. Every home is different, so Ava books a free in-home estimate with your comfort advisor.

  • No price guessing
  • Free estimate booked
  • Comfort advisor

A rushed CSR: throws out a number to get off the phone.

05 / 06

After hours and weekends

At 9:48 PM nobody is in the office. Ava still answers, states your after-hours fee and flags real emergencies for your on-call tech.

  • Nights and weekends
  • After-hours fee stated
  • On-call flag

Your cell phone: rings at dinner, or goes to voicemail.

06 / 06

The summary, a minute later

Every call lands in your inbox about a minute after hang-up: caller, address, issue, priority, booked time and the recording.

  • About a minute
  • Recording link
  • Works with any inbox

A voicemail: three seconds of silence, no name, no number.

What we build

Ava answers. We build the rest.

Ava is the core: she picks up every call and books the job. Around her we connect your CRM or set one up, build or sharpen your website, and automate the follow-ups your shop keeps losing jobs to.

The core · live today

AI voice agent

Answers every call, day and night, in English or Spanish. Books the job, reads it back and flags emergencies.

Sample call from our demo shop, Lone Star Comfort (fictional).

Connect or set up

Your CRM

Every booking lands in your inbox about a minute after the call. Use Jobber, Housecall Pro, FieldEdge or Workiz? Where your CRM and plan allow it, we connect Ava so jobs land on your board too. No CRM yet? We set up a simple one.

Build or upgrade

A website that brings calls

No site? We build one. Have one? We make it work harder: tap to call, book online and Ava for every visitor.

Built around your leaks

Automations that follow up for you

We find where jobs slip away in your shop, then switch on the fix. You choose what runs.

Text-message automations switch on once carrier registration for your business clears, usually 1–2 weeks. Email follow-ups work from day one.

  • Missed callText back within a minute
  • Estimate sentFollow up in two days
  • Job doneAsk for a review
  • Spring and fallTune-up reminders

How it fits together

Every lead in. Every job out.

  • Phone calls
  • Your website
  • Google search
  • After hours
Avaanswers, books, follows up
  • Your CRMJob booked
  • Your inboxSummary in a minute
  • The customerConfirmation
  • On-call techEmergency alert

By the numbers

What a ringing phone is worth.

Every unanswered call is a repair, a tune-up or a new system booked with someone else. These figures come from independent studies and platform data.

82%
of customers say they’ll call a competitor if you don’t answer
CallRail survey of 1,000 US consumers, 2025
1 in 7
calls to HVAC shops in June came after hours or on weekends
ServiceTitan 2025 call data
$1,205
average revenue per repair job in 2025
Housecall Pro
$11–14k
for a typical installed system replacement
Angi, via Simpro

Plans

Priced by your calls. Not a price list.

No two shops are alike. Your plan is sized to your calls and to what we set up around Ava, and we work it out with you on your setup call.

Answer

Never miss an after-hours call

  • After-hours or overflow calls
  • Booking into your time windows
  • Emergency safety steps first
  • English and Spanish
  • A summary email after every call

Grow

Every call, straight into your CRM

  • Everything in Answer
  • As many of your calls as you want
  • Your CRM connected where it allows (Jobber, Housecall Pro, FieldEdge, Workiz and more)
  • Call recordings for your team

Front office

The whole system, built for you

  • Everything in Grow
  • Website built or upgraded to bring in calls
  • Follow-up automations for your leaks
  • Several locations or brands
  • Custom call rules
Get my exact price

You get an exact quote for your shop on a free 30-minute setup call.

How it works

From setup to first call.

Four steps from a ringing phone to a full board. Most shops are live in about a week.

Step 01

Tell us how you run

Your hours, fees, service area and booking windows, and where jobs slip away today. About an hour on a call.

Step 02

We build and test it

Ava’s script and safety rules, plus the CRM link, website work and automations you need. Tested with you on real calls.

Step 03

Forward your calls

Busy-line, after-hours or all calls forward to your Fennyx number. Customers dial the number they always have.

Step 04

Ava answers

Every forwarded call, 24/7, with a summary in your inbox about a minute after each one.

FAQ

Questions, answered.

Still wondering about something? Ask Ava on a call, or email info@fennyxai.com.

  • Yes. In her first sentence Ava says she’s a virtual assistant and that the call is recorded.

  • For a gas smell or a carbon monoxide alarm, she gives safety steps first and tells the caller to call 911 when needed. The call is flagged EMERGENCY in your summary.

  • Never for repairs. She only states fees you set, such as your diagnostic fee.

  • Yes. When a caller speaks Spanish, the whole call switches, booking included.

  • No. Your team answers what they can, and the calls they can’t get to go to Ava.

  • Yes. You forward busy or after-hours calls to Ava. Customers dial the number they always have.

  • On your CRM board when it’s connected, and always as an email about a minute after the call: caller, address, issue, priority, booked time and the recording.

  • Every booking reaches your inbox about a minute after the call, whatever you use. For a direct link, we connect Ava to Jobber, Housecall Pro, FieldEdge, Workiz and others where your CRM and plan allow outside apps; some CRMs only open this on their higher plans. We check your exact setup on the setup call before we promise a direct link.

  • No. Bookings reach your inbox from day one, and if you want a proper board, we set up a simple CRM for you.

  • Yes. No website? We build one. Have one? We make it bring in more calls: tap to call, online booking and Ava answering visitors.

  • The ones that close your leaks: a text back after a missed call, follow-ups on open estimates, review requests after a job and tune-up reminders. We choose them with you during setup.

  • Ava can’t transfer calls yet. She takes the caller’s details and reason, and your office calls back.

  • She never makes anything up. She takes a message for your office.

  • Yes, and she says so at the start. Every summary links to the recording.

  • It depends on your plan: how many calls Ava answers for you and what we set up around her, like your CRM, website or automations. We give you an exact quote on a free setup call.

  • If Ava books fewer than 3 jobs for you in your first paid month, your next month is free. It applies when your after-hours calls forward to her for the whole month. A booking is a job she schedules into one of your time windows during a call.

  • Most shops are live in about a week. Text-message automations can take 1–2 weeks longer while carrier registration clears.

  • Yes. Talk to Ava on this page, or call her demo line at +1 (830) 507-1491, and play one of your customers. She answers as a sample HVAC shop.

  • No. It’s Ava’s demo line: she answers as a sample HVAC shop so you can test her. To reach Fennyx, email info@fennyxai.com or book a call below.

The Fennyx guarantee

3 booked jobs in your first paid month. Or your next month is free.

Ava’s job is to put paying work on your schedule. If she books fewer than 3 jobs for you in your first paid month, we cover your next month. The risk sits with us, not you.

Book a setup call

  • 3booked jobs

    The booking guarantee

    If Ava books fewer than 3 jobs for you in your first paid month, your next month is free.

  • ~1week

    Live in about a week

    We build Ava for your shop and test her with you on real calls before she goes live.

  • 24/7answering

    Every call picked up

    Nights, weekends and busy lines. Ava answers the calls your team can’t get to.

  • 1number

    Keep your number

    Calls forward to Ava. Your customers dial the number they always have.

Applies when your after-hours calls forward to Ava for the whole month. A booking is a job Ava schedules into one of your time windows during a call. The guarantee covers your first paid month.

Book a call

Let’s set up your shop.

  1. Date
  2. Time
  3. Details

Select a date

 

Call Ava

Talk to Ava

Play one of your customers. Try “my AC just died” or “I smell gas.” The call is recorded and lasts up to six minutes.

Your browser will ask to use your microphone. Privacy

Connecting…

0:00 / 6:00

Call ended.

Your team would get this call’s summary by email about a minute after it ends.